479-637-4182 sales@weightechinc.com

Support

Our Team

Neal Parker

Senior Service Technician Specialist


neal@weightechinc.com

479-719-1669

Justin Scott

Senior Service Technician Specialist


jscott@weightechinc.com

479-719-3595

Blake Defoor

Senior Service Technician


blake@weightechinc.com

479-719-1630

Kevin Hale

Senior Service Technician


kevin@weightechinc.com

479-207-6664

Joe Truelove

Senior Service Technician


joe@weightechinc.com

479-207-3091

WeighTech Service Team

For immediate product support please contact

our service or parts departments

by email or phone.

Updating Microweigh Firmware

FAQ

What is the smallest increment I can display on my scale?

Take the capacity of the load cell and divide it by 5,000 to find the finest resolution the load cell is capable of reading.

How do I set up the MicroWeigh indicator so it will communicate with my data collection system or label printer?

The basic MicroWeigh indicator has over fifty custom communication formats to choose from in the “Weighment” menu.  If one does not meet your needs, contact WeighTech and we can create one for you.

If I have more than one type of WeighTech equipment, can I keep one MicroWeigh indicator as a spare and program it myself as needed?

Yes.  WeighTech offers a tablet which will allow you to keep all of the firmware used by your facility and upload into the MicroWeigh as needed.

Why does my MicroWeigh indicator say “Setup required”?

When a MicroWeigh indicator has been defaulted, you must go into the “Parameter” menu and enter the load cell capacity.